Havenly, founded in 2014, has been a game-changer in the interior design industry. It connects customers with interior designers, offering a range of packages that are accessible to almost any budget. The service takes a personalized approach, connecting with customers through multiple consultations and feedback rounds to ensure the final design is relevant to their lifestyle and personality. This is an advantage over many other online services that utilize standardized templates or predetermined styles.
To begin, customers take a design quiz that helps Havenly match them with the best designer for their project. They can also provide additional details about the scope of their project, including budget, timeline, and state of residence. Havenly then presents them with a list of designers who fit their style preferences. Customers can check each designer’s profile and portfolio to see their previous work. They can also see if they have any availability that aligns with the customer’s preferred start date.
Customers can then select the designer they want to work with. They can then begin discussing their vision for the space with their designer. They can upload inspiration images and Pinterest boards to help their designer understand what they like and how the room should function. Once the designer has a firm grasp on the customer’s design goals they will present a few initial ideas. These may include a concept board with new furniture and decor suggestions, a floor plan (optional for full-design packages, not available for the mini or consult package), and a shopping list that can be used to buy pieces directly through Havenly.
The customer can then review and approve the design. Once approved the designer will send over the finalized design and shopping list. The customer can purchase items from the online store, or if they prefer to work with local retailers, they can contact their designer who can make purchases on their behalf. Havenly alternative has a customer service team to assist with any issues that arise during the process.
In addition to Havenly’s online offerings, they also offer an in-person option in 12 major U.S. metropolitan areas. The price for this service is $499, and customers are matched with designers in their area who visit the home to take measurements. The designer then creates a vision board, paint and material samples, custom floor plans, photorealistic 3D renderings, and an ordering concierge team that proactively manages customer orders.
Both companies are able to offer affordable interior design services, with Havenly’s designs starting at $79 and Modsy’s at $159 per room. However, Modsy is a more hands-on design service, allowing customers to move furniture around in a 3D rendering and making other changes with the click of a button. They also offer other design services like art curation and personal shopping.